How to use whatsapp for business purpose in 5 useful ways/ 2018-2019/ New trick
How to use whatsapp for business :
Hello friends i am back with an a amzaing new topic related with whatsapp. friends we all know that whatsapp is an most important application in our phones. so today i m going to tell you some ways to use the whatsapp for business purpose:
we all know that our family members use whatsapp our friends use whatsapp and our customers also have whatsapp and customer also tries to contact with us through us and sometimes we avoid to talk with them through whatsapp because our profile picture, and some personal details are also there so we tries to avoid the customers here so for solving these problems whatsapp has introduced a new application i.e; whatsapp for business which is completely a different whatsapp which you can install and can register with the number which you have already using for your business purpose.
so it will help you to present and professional image of your business as well as you can do many more things which are not available in the personal version of your whatsapp application.
what are those things i will tell you just wait and wait:
First of all you have to install the application from google play store and if you are an apple user then you can download it from apple store. you can differentiate it form normal whatsapp its logo is different form normal whatsapp. let me show you the icon:
you can also use your personal number here and you can also use your landline number but we all know that we can not receive the SMS so so will get a call for confirmation.
1. First thing you just have to set a good business profile. you can set your companies logo or you can give details about your company. you will get a lot of space to give information below your whatsapp profile picture. so you just have to go in settings and then on business settings and here you have to set you business profile hare you can also see your business account here. you can also write your office address here.
the next feature is you can set your office hour here like you can write about all the working days timings and close timing and half day also.
you can also put your companies e-mail address here and you can also write your companies website here.
2. With the help of LABEL ORGANISE feature organise your chats. In whatsapp business you can make different different labels and to every chat you can give a label( tag) and can easily organise your chats.
you just have to go in chat section and then click on setting and you will get labels here and then you can add new labels here and can add different people here according to needs.
3. In this version of whatsapp there is a very good feature which is QUICK REPLAY.
customers ask similar questions of daily basis like ' what is the price of your product' and its answer is also similar to all the time we need not have to type the same message we can save the routine type massages and whenever customer ask you same question you can same it from saved massages
4. The forth and another important feature is AUTO MESSAGES.
this thing happens with all of us like customers massages you any time on your personal whatsapp but if your business hours are fixed like 9 to 6 so you can do something like if your customer massages you after 6 o' clock then an automatic replay will be sent by the business.
for example you can save a massage like'' we are not available at this time please contact us in the morning''.
5. Look at the Statistics and improve the productivity of your team.
in this feature you can easily see the statistics of messages you have sent to the customers and how many customers have got the massage and how many customers have seen the massages and how many customers have replied to your massages.
you can also measure the productivity of your employees like how many massages your employees have send and how much sale they have given through this.
Thank you for reading this article.
you can also read more articles related with different Technology and education here:
How to use whatsapp for business purpose in 5 useful ways/ 2018-2019/ New trick
Reviewed by Sahil Shukla
on
December 14, 2018
Rating:

No comments: